What we are looking for:
- Exceptional service standards – only the best will do.
- Great attention to detail, it’s all in the finishing touches.
- Ability to deliver a warm and charming style which will engage your guests and team members alike.
- The ability to work well within a team environment.
- Support the delivery of business objectives for the department.
- Previous experience of working in a similar environment.
- Ensure all sales enquiries are dealt with in a proactive manner and converted to confirmed bookings.
- Ensure no shows and cancellation charges are dealt with daily.
- Ensure all departments are informed of any guest’s special requirements.
- Develop guest relations.
- Ensure all incoming and outgoing correspondence is dealt with correctly and efficiently.
- To be proactive in self-development.
- To promote the image of Armathwaite Hall Hotel and Spa as a professional organisation.
- Comply with all Company Policies and legal requirements with special reference to Health and Safety.
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This list is not exhaustive and will be reviewed periodically when adjustments may be made
What we offer you:
- Being part of a team that supports and encourages career progression in each other.
- Training that is specifically designed for you to grow and progress with us.
- A competitive salary and 29 days holiday.
- Share of gratuities.
- Free staff meals, live in accommodation is available if you require it.
- Advantage Card, which offers discounts and free entrance to many of our lake district venues.
Job Types: Full-time, Permanent
Salary: £11.00 per hour
Benefits:
- Discounted or free food
- Employee discount
- Gym membership
- On-site parking
Schedule:
- 8 hour shift
Supplemental pay types:
- Tips
Application question(s):
- Have you worked in a similar role?
- Have you used Rezlynx PMS?
Work Location: In person
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