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Description
We are looking for a KYC Analyst to join our project, a top player in the insurance industry.
You will grow with us in a people-first team that strives to enjoy every day!
Why this role is for you
As this is an entry-level position (no experience needed), you will be trained and constantly guided by your managers and your team. You will be able to learn new processes and concepts, develop your language and negotiation skills, and work in a digital environment, with some of the most innovative technologies on the market.
If you already have experience in customer service, you can still develop your skills and give your career a more competitive edge. What you will learn with us will make you a valuable member of our team or any other team.
As a KYC Analyst in our team, you will:
- Review customer files to identify missing or non-compliant documents
- Request missing documents, as per Know Your Customer (KYC) procedures via-e-mail (outbound calls)
- Keep on learning and advancing your career through our continuous development programs
We’ll be a great match if you:
- Are proficient in French
- Focus on proactivity, self-motivation, and a solution-orientated mindset within a team
- Have high attention to details and patterns
What we offer you:
- Performance bonus
- The option to choose from a board range of flexible benefits through MY Benefit Platform
- Bring-a-friend (referral) bonus
- Work-from-home schedule with complete support from your team
- Full paid training about the project you will be working on
- Career development program, specialized courses
- Opportunities for a career abroad through the Webhelp International Mobility Program
Who we are
Webhelp is a multinational BPO company, founded in Bucharest in 2000, with a global impact and footprint. We focus on creating memorable customer experiences and developing business solutions adapted to each company. We enhance the value of the most innovative brands by combining intelligence and emotion to make business more human.
If this sounds like you, join us at Webhelp!
Webhelp is an equal opportunity employer.
Webhelp is committed to equal employment opportunities for all candidates and a work environment free of discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and personal qualifications, without regard to gender identity, age, religion, ethnicity, family or parental status, or any other classification protected by applicable national laws.