We are seeking an energetic, motivated team player to join our Sales team as an Inbound Sales Development Rep. SDRs are responsible for calling and qualifying leads. Ideal candidates should be self-starters with proven track records of success in their professional and personal or collegiate.
What you'll be doing:
Promptly follow up on leads who’ve expressed interest in Zendesk (trial, demo, contact form leads)
Complete qualification calls to identify prospect needs
Create opportunities in Salesforce and schedule quality meetings with Account Executives
Focus on building a great team environment for a fun and energetic atmosphere
Achieve and exceed weekly/monthly metrics and quota (calls, meetings, opportunities, etc)
Active listener with the ability to gather customer requirements and connect them to the Zendesk solution
Ability to multi-task, prioritize, and manage time effectively
Excellent verbal and written English communication skills
Will require working with clients/prospects based in the US
Willingness and desire to work in a fast-paced and high growth environment with lots of change
Passion for sales and technology and eagerness to learn
Goal-oriented team player
Desired
Bachelor’s degree
Transferable sales, customer facing, or internship experience
Demonstrated success in meeting monthly targets
In this role, you’ll work primarily remotely with the support of a dynamic and caring team. We’ll provide you with the digital tools and experiences to be together–even when we’re apart. Being digital first doesn’t mean we’re digital only. You’ll also have the flexibility to join us at a Zendesk workspace, in one of our Zendesk offices or our flex office spaces. We will bring our people together on occasion to connect, collaborate, learn, or celebrate in person.
#LI-Remote#LI-KC5
About Zendesk - Champions of Customer Service
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide have the flexibility to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
We are seeking an energetic, motivated team player to join our Sales team as an Inbound Sales Development Rep. SDRs are responsible for calling and qualifying leads. Ideal candidates should be self-starters with proven track records of success in their professional and personal or collegiate.
What you'll be doing:
Promptly follow up on leads who’ve expressed interest in Zendesk (trial, demo, contact form leads)
Complete qualification calls to identify prospect needs
Create opportunities in Salesforce and schedule quality meetings with Account Executives
Focus on building a great team environment for a fun and energetic atmosphere
Achieve and exceed weekly/monthly metrics and quota (calls, meetings, opportunities, etc)
Active listener with the ability to gather customer requirements and connect them to the Zendesk solution
Ability to multi-task, prioritize, and manage time effectively
Excellent verbal and written English communication skills
Will require working with clients/prospects based in the US
Willingness and desire to work in a fast-paced and high growth environment with lots of change
Passion for sales and technology and eagerness to learn
Goal-oriented team player
Desired
Bachelor’s degree
Transferable sales, customer facing, or internship experience
Demonstrated success in meeting monthly targets
In this role, you’ll work primarily remotely with the support of a dynamic and caring team. We’ll provide you with the digital tools and experiences to be together–even when we’re apart. Being digital first doesn’t mean we’re digital only. You’ll also have the flexibility to join us at a Zendesk workspace, in one of our Zendesk offices or our flex office spaces. We will bring our people together on occasion to connect, collaborate, learn, or celebrate in person.
#LI-Remote#LI-KC5
About Zendesk - Champions of Customer Service
Zendesk software was built to bring a sense of calm to the chaotic world of customer service. Today we power billions of conversations with brands you know and love. We advocate for digital first customer experiences—and we stick with it in our workplace. Over 5,000 employees worldwide have the flexibility to choose where they work. The fact is, we know great work happens anywhere. Whether you’re collaborating from your home office, a Zendesk workspace, or the kitchen table, you’re part of one team at Zendesk.
Zendesk is an equal opportunity employer, and we’re proud of our ongoing efforts to foster global diversity, equity, & inclusion in the workplace. Individuals seeking employment and employees at Zendesk are considered without regard to race, color, religion, national origin, age, sex, gender, gender identity, gender expression, sexual orientation, marital status, medical condition, ancestry, disability, military or veteran status, or any other characteristic protected by applicable law. We are an AA/EEO/Veterans/Disabled employer. If you are based in the United States and would like more information about your EEO rights under the law, please click here.
Zendesk endeavors to make reasonable accommodations for applicants with disabilities and disabled veterans pursuant to applicable federal and state law. If you are an individual with a disability and require a reasonable accommodation to submit this application, complete any pre-employment testing, or otherwise participate in the employee selection process, please send an e-mail to peopleandplaces@zendesk.com with your specific accommodation request.
