Specialist, IMS Growth [Vietnam]


 

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Job Description:

Life at Grab


At Grab, every Grabber is guided by The Grab Way, which spells out our mission, how we believe we can achieve it, and our operating principles - the 4Hs: Heart, Hunger, Honour and Humility. These principles guide and help us make decisions as we work to create economic empowerment for the people of Southeast Asia.

Get to know our Team

VN Insights & Marketplace Strategy team is a thinking tank of Grab that functions on both Strategy and Operations to deliver Marketplace’s growth and optimize Marketplace’s economics. We focus on delivering affordable and timely services for our passengers/eaters, enhancing income for our Drivers and Merchants Partners, at the same time stimulating demand to drive marketplace growth sustainably.

Our team consists of young but experienced individuals who are tenacious and energized with intellectual challenges. We demonstrate a combination of analytical and strategic thinking, that deliver comprehensive outputs of data analysis, business insight and financial planning.

Get to know the Role

We are looking for an IMS Growth Specialist to take charge of demand planning, as well as monitor and enhance campaign performance and growth metrics for GrabFood. We believe a successful candidate possesses strong data analysis and problem-solving skills, and has familiarity with economics. However, if you believe you have what it takes then we’d love to hear from you either way.

This role is required because of our continuous efforts to optimize the growth and efficiency of our GrabFood, with the ultimate goal of leading the whole food delivery market in Vietnam forwards. In return, you will get an opportunity to work in a dynamic environment, contribute to a thriving business, and further cultivate your professional skills.


The Day-to-Day Activities

  • Set up campaigns on the system. Monitor and adjust campaign performance on a daily basis.

  • Monitor & manage day-to-day marketplace growth metrics, investigate short-term anomalies and troubleshoot with the relevant team as needed.

  • Developing day-to-day tactical initiatives to improve marketplace dynamics, using marketplace tools efficiently.

  • Perform demand planning such as forecast demand, come up with growth initiatives for weekly and monthly cycles.

  • Coordinate cross teams to execute campaigns from end-to-end, to update system knowledge and troubleshoot system issues.

  • Conduct preliminary analysis to drive insight on effectiveness and impact of the campaign to revenue and demand growth.

  • Assist Marketplace Senior Specialist to conduct experiments for economics optimization.

  • Build presentations to influence senior stakeholders and enable data driven decision making.

The Must-Haves

  • A degree from a decent university in any discipline, fresh graduate or 1-2 years of working experience.

  • Familiarity with economics is a strong plus - fundamentally, this role is about matching supply and demand efficiently.

  • Strong attention to detail and meticulous.

  • Good logical and analytical thinking.

  • Demonstrated ability to work under tight deadlines, and in a fast-paced environment.

  • Strong communication skills and an excellent team player with strong work ethics.

  • Strong sense of curiosity in seeking impactful opportunities and learning about our economics.

  • Fluent in English and Vietnamese.

The Nice-to-Haves

  • Familiar with large datasets and a knack for piecing together data to form insights.

  • Working understanding of SQL and experience with a mobile CLM platform.

  • Confident in processing and analyzing complex data sets using SQL, PowerBI, Advanced Excel.

Our Commitment


We are committed to building diverse teams and creating an inclusive workplace that enables all Grabbers to perform at their best, regardless of nationality, ethnicity, religion, age, gender identity or sexual orientation and other attributes that make each Grabber unique.

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