Exams Planning and Scheduling Coordinator HU/CZ/SK Brno [Czech Republic]

 

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Exams Planning and Scheduling Coordinator HU/CZ/SK Brno

Date: 15 Aug 2023

Location: Prague, European Union, CZ

Company: British Council

We support peace and prosperity by building connections, understanding and trust between people in the UK and countries worldwide.

We work directly with individuals to help them gain the skills, confidence and connections to transform their lives and shape a better world in partnership with the UK. We support them to build networks and explore creative ideas, to learn English, to get a high-quality education and to gain internationally recognised qualifications.

Working with people in over 200 countries and territories, we are on the ground in more than 100 countries. In 2021–22 we reached 650 million people.

Department: Examinations Services

Contract type: Local standard, part time (50% ie 17.5 working hours per week), definite

Duration: maternity and parental leave cover

Payband: Local PB H

Starting salary: from 15 208,- CZK gross monthly

Starting date: October 2023

Location: Brno

Role Purpose: The purpose of this role is to translate the agreed demand into capacity/resource requirements for venues and test materials to fully optimise operations and margins while maintaining service levels. It will also manage, monitor and adapt the plan to changing requirements reporting on capacity fill, effectiveness of planning, utilisation, productivity and cost to serve. This role will coordinate the search for suitable Test Day venues and their contracting, online registration for all products, compilation of final entry listings, exams/candidates timetabling.

Role context: This role will be part of the Cluster Planning and Scheduling Team and will deliver services to all countries in North EU Exams Cluster, with a day-to-day focus on the sub-Cluster in which the role is situated.

This role will be required to manage remote relationships within cluster/countries and ensure counterparts understand requirements and execute to plan on Test Day.

Main Accountabilities:

• Coordinates rolling 18-month single plan for all products down to Test Day.
• Translates demand into capacity plan for exam sittings, venues and exam materials, ensuring relevant measures are met.
• Leads on all online Registration and Pay solutions, including demand utilisation analysis, ensuring effectiveness of planning, utilisation, productivity and cost to serve.
• Leads on compilation of Entry listings and delivery to Awarding Bodies according to standards and deadlines.
• Ensures that orders for examination materials are placed with Awarding Bodies by set deadlines.
• Leads on second stage exams enquiries during registration, including Special Arrangements processing.
• Leads on timetabling and candidate allocation.
• Implements agreed venue strategy for all open and closed exam sessions where venues are identified and provided by the British Council. Works with venue owner to book the venues for Test Day.
• Performs financial duties relevant to the function (raising POs, processing invoices etc.).
• Where appropriate this role will be part of a team carrying out Duty Officer duties on a rotational basis supporting test day delivery. The test day roster will include some early morning and weekend cover…

Requirements:

Essential: Proven experience of working in a challenging environment operating against very tight deadlines; Proven experience of working in a compliant and regulated environment; Proven experience with planning and organising preferably for a large number of staff; English language skills to the CEF C1 level, Czech language skills to C2 level.

Desirable: Experience of managing risk; Degree in any subject.

Additional Requirements: The successful candidate must have a pre-existing right to live and work in the Czech Republic.

Closing Date: Sunday 10 September 2023

A connected and trusted UK in a more connected and trusted world.

Equality , Diversity, and Inclusion (EDI) Statement

The British Council is committed to policies and practices of equality, diversity and inclusion across everything we do. We support all staff to make sure their behaviour is consistent with this commitment. We want to address under representation and encourage applicants from under-represented groups, in particular, but not exclusively, on grounds of ethnicity and disability. All disabled applicants who meet the essential criteria are guaranteed an interview and we have Disability Confident Employer Status. We welcome discussions about specific requirements or adjustments to enable participation and engagement in our work and activities.

The British Council is committed to safeguarding children, young people and adults who we work with.

We believe that all children and adults everywhere in the world deserve to live in safe environments and have the right to be protected from all forms of abuse, maltreatment and exploitation as set out in article 19, UNCRC (United Nations Convention on the Rights of the Child) 1989.

Appointment to positions where there is direct involvement with vulnerable groups will be dependent on thorough checks being completed; these will include qualification checks, reference checks, identity & criminal record checks in line with legal requirements and with the British Council’s Safeguarding policies for Adults and Children.

If you have any problems with your application please email askhr@britishcouncil.org

Please note: Applications to this role can only be considered when made through the Apply section of our careers website. Our ‘ASK HR’ email is only to be used in case of a technical issue encountered when applying through the careers website. Emails with supporting statements and CV/Resumes sent to this email address will not be reviewed and will be deleted.

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