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Edition Motors Car services.
We are searching for a highly motivated candidate that is willing to take the extra mile to engage with the customers.
A minimum 3 years of experiences is required.
Experience in Microsoft excel and word is required.
Job includes bonus and commission payments.
Job description:
- Manage large amounts of incoming phone calls
- Generate sales leads
- Identify and assess customers’ needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Meet personal/customer service team sales targets and call handling quotas
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Follow communication procedures, guidelines and policies
- Handle quote/invoice preparation.
Job Type: Full-time
Salary: QAR3,000.00 - QAR4,500.00 per month
Application Question(s):
- Experience in Microsoft word and Excel
Experience:
- customer service or sales: 3 years (Required)
Language:
- Arabic and English (Required)
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