Payment is based on $6 per hour plus bonuses.
We are a small cleaning company looking to build a long term relation ship with the right freelancer to help us up-level sales and daily management of technicians, customers calls. Our office team consist of 3 persons. We’re looking for a goal-oriented, focused, assertive, organized and energetic Customer Sales support person who will be responsible for some administrative tasks, taking calls, answering emails, and texting current and new clients. You will offer an awesome experience since their first call and proactively follow up will develop a long-term relationship with each client. Our goal is to retain our customers and wow them with fast, friendly support.
Position responsibilities: Great Sales Skills, getting new clients, excellent customer services, providing pricing over the phone and quotes over our CRM. Answer phone calls and inquiries, provide office support to the technicians and office staff help with projects.
Duties & Responsibilities:
Answer phones
Provide pricing over the phone and on Yelp
Check technicians in / out
Assist technicians (mapping, questions, check-in / out)
Fast learner, know how to use CRM software
Office Admin work
Take calls, answer messages, follow up calls
Build Forms, and letters when necessary
Track and create reports of sales
Maintain weekly records and monthly stats (sales, cancellations)
Assist Owner with Consulting (scheduling and billing)
Results Expected:
Smooth office operations
Closing new clients, Grow Monthly Gross Sales,
Independent.
A minimum of two weeks of training is required for this position. Training will be paid at $6/HR.
We guarantee 40 hours a week. We're looking to hire for the long term. We will need an awesome office sales/assistant VA from:
Wednesday to Sunday 7:00 am to 4 pm PST
Monday and Tuesday Off :)
Once you start with the positions, there is a 60-day probation time to see how you do with the position hired.
We will love to hire a great freelancer who is organized, knows how to communicate well with others, and help us accomplish projects, goals, and a positive environment for our staff.
Minimum Qualifications: 2 years of customer service experience and sales, computer skills, knowledge in Microsoft Excel, database use, email, articulate, friendly, quality voice, excellent customer service, sales experience, fluent English speaker with almost no accent, and Spanish Speaker.
Job Type: Full-time
Pay: From $6.00 per hour
Application Question(s):
- This position is mainly for sales, what is your experience on this department?
- How do you handle Administrative tasks? Can you multi-task?
- How do you approach difficult conversations with customers?
- Why would you like to join our team?
- Describe your recent experience with similar projects
Experience:
- Customer service: 2 years (Preferred)
Work Location: Remote
Expected Start Date: 25/05/2023
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